If you have replaced or upgraded your phone, you will need to reactivate the Duo Mobile app on your new phone. The Duo “Push” authentication method is specific to your individual device. Please follow these directions to reactivate Duo on your new device.
DOWNLOAD DUO CLIENT UPGRADE
It is easy to reactivate Duo on your mobile device after an upgrade or getting a new phone. OIT recommends upgrading to a newer smartphone for MFA capability.ĭuo Mobile for Blackberry is not available. Keep your browser open or you will be required to authenticate at the beginning of each new session.ĭuo Mobile is not supported for use on ChromeOS or Huawei.
If you have questions, the OIT Service Desk will try to help as they are able but, the team does not have access to the Linux OS to troubleshoot.
DOWNLOAD DUO CLIENT INSTALL
Install the most recent browser for Linux. Updates may require additional storage over time. HFS+ hard disk format (also known as macOS Extended) or APFS Latest browser versions of Safari, Chrome, Edge, or Firefoxģ2-bit requires hardware acceleration for 4K and higher Microsoft Outlook will not support connection to emails through the IMAP client or POP account. Microsoft 365 and Duo Security Supported Clients and Browsers Contact the OIT Service Desk with any questions you may have about compatibility. You must enter your user name (generally your last name and first initial or a combination of your last and first name).Ĭheck for Supported Devices and Operating Systemsīe sure you are using the most up-to-date browser and updated operating systems on all your devices. Troubleshooting: If you have an issue accessing the link, clear your browser data, then close your browser and reopen a new session.(If you're already registered for Duo, you'll receive a ready to start using CU Secure message.) The Duo Authentication “Start setup” message will appear.Be sure to log in using your university username (not your email address) and your password.Remove your university email address and type in your user name.In your browser, type in: and click enter.Register for Duo from your laptop or desktop computer.OIT highly recommends doing this on your smartphone. Download the Duo app on your preferred mobile device.Employee and student portals at my.cu.edu.Microsoft 365 applications including Outlook for university email whether you are off-campus or on-campus.VMWare Horizon, access to university resources through a remote desktop (often referred to as VDI).GlobalProtect, the university's virtual private network (VPN).
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